Shipping policy

At Matríaca Studio, each piece is crafted with care and intention. We do our best to ensure your order is processed and shipped to you as smoothly as possible.

Processing Time

Orders are typically processed within 2–4 business days.
Made-to-order or pre-order items may require additional time; estimated lead times will be noted on the product page.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected service.
We currently ship within the United States.
Estimated delivery time: 3–7 business days.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details so you can follow your package’s journey.

Lost or Delayed Packages

While we are not responsible for packages once they are in the hands of the carrier, we will assist you in locating delayed or lost shipments whenever possible.